FIX: Only the internal storage is available when you synchronize content from Windows Media Player 11 to a Windows Mobile 5-based device with AKU 2.3

SYMPTOMS
You try to synchronize content from Microsoft Windows Media Player 11 to a Microsoft Windows Mobile 5-based device with AKU 2.3 or a later AKU. When you do this, the phone connects. However, only the internal storage on the phone is available in Windows Media Player as a synchronization target.

CAUSE
This issue occurs because the canonical name for Windows Mobile 5-based devices with AKU 2.3 and later AKUs is truncated in Microsoft Windows Media Device Manager. This hotfix eliminates a bug that causes this truncation to occur.

Download patch for Windows Vista x86-based computers here

Download patch for Windows Vista x64-based computers here