Monday, May 28, 2007

Tips: Cannot uninstall software because files are in use.

I received an email yesterday from someone being unable to remove software from his device because some files are in use. It is best practice to always reboot the device before performing a software removal. The email also stated that the program did not appear in the Memory list. This means that the program is closed but some files are still in memory and only an advanced Task Manager will show running processes. If you have one, you will be able to identify the files associated to the program you want to remove. But sometimes this is not quite obvious and you might end up stopping the wrong process and render your device inoperable.
The recommend way to go about removing a software is first to perform a soft reset of the device. This will clean up memory of any running processes. This way, no errors will show up and you'll have a smooth uninstall.


Posted on the go using my superb HTC S620 smartphone

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