Monday, May 14, 2007

Tips: How to synchronize Inbox subfolders with Activesync.

It is possible to synchronize Inbox subfolders. If you have a Pocket PC, open Messaging, tap Menu - Tools - Manage folders. Tap and hold the Inbox folder until a menu appears and select New folder. Enter the folder name and tap OK. The next time you sync your PPC, the subfolder will also appear in Outlook on your desktop. If you have a Smartphone, you cannot create a subfolder on the device itself. At least I haven't figured out how to. Instead, create the subfolder in Outlook or Outlook web Access and it will appear on your device after the next sync. Follow these steps to access the subfolder: Open Messaging and select the email account, tap Menu - Folders. Select your Inbox - Menu and select either Show Sync Folders or Manage folders.
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2 comments:

  1. Anonymous8:52 AM

    i hava a smartphone and i have followed your instructions to synchronize my sibfolders, but when i sync, the content in the subfolders does not sync, can you help?

    ReplyDelete
  2. Linley Meslier8:53 AM

    Make sure that once you've created the subfolder in Outlook, you need to have it check in Activesync.

    ReplyDelete