Friday, August 03, 2007

Tips: Activesync Support Code 0x85010014

If you ever come across this support code while synchronizing your device, the problem is most likely with Outlook.
I usually recommend performing a Detect & Repair in Outlook first. This feature is hidden under the Help menu. If that does not fix it, only then I recommend to completely uninstall and reinstall Outlook. Of course, make sure that you have a backup of your data. In the next tip, I'll post about what, according to me, is the best and easiest way to perform a backup of the .Pst file; This is the file that holds all data related to your Email, Calendar, Contacts etc.


Posted on the go using my superb HTC S620 Smartphone.

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2 comments:

  1. Anonymous11:38 PM

    Hi

    This is the most occurring issue with any smartphone that uses Activesync, i think.

    I just bought a HTC 8525 and have this issue consistently.

    I have tried re-installing my outlook 2000 and no luck.

    Is there a solution or did i just lose about $400 on this phone.

    Please help.

    Thanks

    ReplyDelete
  2. Linley Meslier9:53 AM

    In your case I recommend you upgrade Outlook.

    ReplyDelete