Q: I’m trying to open Windows folder on my PDA and for some reason the hour glass stays on the screen and all I can do is a soft reset. I can access any other folders and I can even browse Windows folder using an alternative file explorer or through Activesync on my PC.
A: Check that File Explorer is set to sort by Name instead of by Type or by Size. Open File Explorer and tap on the drop list at the top right side of the screen and select Name in the list.
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