Wednesday, April 26, 2006

Tips:Resolve synchronization conflicts

Occasionally, ActiveSync has a problem which of two versions of a document is the correct one. For example, if you make changes to two versions of the same document, one on your Pocket PC and the other on your PC, and if you make these changes when your Pocket PC is NOT connected to the PC, ActiveSync may not be able to figure out which version takes precedent.
By default, ActiveSync is set up to expect the data on the PC to be correct. You can change this to favor the Pocket PC version of the document as follows:
Open ActiveSync on your PC, click on the Tools menu, and select Options.
Click on the Settings button to display the Desktop Computer Settings screen. The second data field on this screen is labeled "If there is a conflict:" By default, it should say "Replace Item on Device."
Click on the down arrow next to this field and select "Replace Item on Desktop."
If ActiveSync encounters a conflict, it will favor the Pocket PC version of the document and synchronize that with your PC.

2 comments:

Anonymous said...

Previous versions of AS (3.8) allow you to manually select on a case by case basis. Seems like AS took a step backward on this one. Any fix?

I use MDA w/pocketinformant pro 2007 and activesync 4.2

Linley Meslier said...

Hello Vicky,

I don't have a fix right now but maybe there's some third party solution out there. By the way, Microsoft has removed AS 3.8 from their website