1. In Outlook, click File > Import & Export, to start the Import & Export Wizard.
2. Select Export to a File and click Next.
3. Select Personal folder file (.pst) as the file type and click Next.
4. Select your mailbox if you want to export all folders. Make sure that you select "Include Subfolders. Click Next.
5. Select the path where you want to save the file. Select any option you need under Options and click Finish. This is it.
6. After you're done re-installing Outlook, use the same steps to re-connect to your .pst file. At step 2, select Import from.
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6 comments:
For Outlook mailboxes not connected to an Exchange server, there is a much simpler method. This won't work if you use an Exchange server, as Outlook instead stores the mail in an OST file in that case. But, for non-Exchange mailboxes, Outlook stores the mailbox in a PST file so instead of copying the mailbox and exporting to a new PST file, just copy the existing one. For at least Office 2000 and newer on Windows XP & 2000, the default location is:
C:\Documents and Settings\USERNAME\Local Settings\Application Data\Microsoft\Outlook
In there you should find Outlook.pst. That pst file is the default mailbox and contains all of the mailbox data (Inbox, Sent, Outbox, Calendar, Tasks, etc.).
Hey thanks for your comments. Really appreciate.
What can I do if the connection with AS does not work after the re-install Outlook? The same error message from Activesync shows a Support code 0x85010014, and the calendar and contacts are not syncronized?
Thanks.
This code means that there is a problem with Outlook on your PC. Do a backup of your Pst file and uninstall Outlook. Reboot your computer and reinstall Outlook. Keep me posted by sending an email to Meslierlp@hotmail.com
On as regards backup exactly i don't know,but for restore there is a-recover contacts from ost file,recover data from files in *.ost format, that is used by Microsoft Outlook email client,also easily convert *.ost files to *.pst files, that can be opened offline by Microsoft Outlook,will lost all data, that was stored in your Microsoft Exchange Server account and you cannot use it to recover contacts from ost file,program can scan a copy of *.ost file, that is stored on your PC and extract all information from this file,can recover contacts from .ost file or export contacts from ost file, any message can be exported separately and all files will be stored in one folder for your reference.
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